Live on WhatsApp, 24/7

AI Sales Assistant
for the Motor TradeMore Conversations.Better Leads. Bigger Sales.

Nicci engages every lead instantly across WhatsApp, your dealership website, Meta Ads and AutoTrader — qualifying buyers, answering questions and feeding every interaction directly into your CRM.

Trusted by dealership groups across South Africa

Nicci

Online

Hi there! 👋 I'm Nicci, your AI assistant. How can I help you today?10:30
Type a message

Works across all channels

  • WhatsApp
  • Website Live Chat
  • Meta Lead Ads
  • AutoTrader Chat

Test Nicci

Experience Nicci in action. Ask anything — this is a live AI conversation.

Hi! I'm Nicci 👋 Ask me anything about our vehicles, finance, trade-ins or book a test drive.

  • Live AI Responses
  • Real Vehicle Data
  • Finance Talk
  • Test Drive Booking

Dashboard

New Leads

0

+12% vs last 7 days

Conversations

0

+18% vs last 7 days

Qualified Leads

0

+15% vs last 7 days

Appointments

0

+9% vs last 7 days

Lead Sources

  • WhatsApp 45%
  • Website Chat 25%
  • Meta Ads 20%
  • AutoTrader 10%

Conversations Over Time

Powerful dashboard

Everything in One Place

Track conversations, monitor leads, assign consultants, manage follow-ups and view dealership performance from one simple dashboard.

  • Live conversations
  • Lead scoring & status
  • Team performance
  • Tasks & follow-ups
  • Reports & analytics

How Nicci Works

From first click to closed deal, in one connected flow.

Dealer Website

Visitors arrive on your website

Live Vehicle Feed

Nicci accesses your live stock & data

Nicci AI

Engages, answers & qualifies instantly

Engage Across Channels

WhatsApp, web chat, Meta Ads, AutoTrader

CRM

All conversations & leads sent to your CRM

Sales Team

Your team follows up and closes more deals

Why Dealerships Love Nicci

24/7 Lead Response

Never miss a lead. Nicci is always on.

Live Vehicle Inventory

Real-time stock, specs and pricing at her fingertips.

AI-Powered WhatsApp

Natural conversations that convert.

CRM Integration

All leads and chats synced with your CRM.

Lead Qualification

Nicci qualifies buyers so your team closes.

More Vehicle Sales

More qualified leads. More appointments. More sales.

What Nicci Can Do

Qualifies Leads

Asks the right questions to understand intent, budget, trade-ins, finance vs cash and more.

Lead Scoring

Scores every lead out of 100 so your team knows exactly who to prioritise.

Real-Time Data

All conversations and lead activity captured in a powerful back-end dashboard.

Route & Assign

Automatically routes leads to the right sales rep or F&I manager.

Vehicle Knowledge

Knows your stock and answers questions with accurate, up-to-date information.

Educates Buyers

Explains features, benefits and compares options to build buyer confidence.

Books Appointments

Schedules test drives or call backs directly into your team's calendar.

Pre-Qualifications

Runs quick pre-qual checks with leading SA credit bureaus, with consent.

Secure Payments

Sends secure payment links for deposits and captures proof of payment.

Integrates Easily

Connects with your CRM, DMS and existing systems.

Follow-Ups & Reminders

Automated follow-ups ensure no lead falls through the cracks.

Performance Insights

Track lead performance, conversion rates, response times and team activity.

Seamlessly Integrates With

Dealer Website

AutoTrader

Meta

WhatsApp

Google Ads

CRM

DMS

The Nicci Customer Journey

1

Lead clicks Facebook Ad

2

Starts WhatsApp Chat

3

Nicci Qualifies Buyer

4

Vehicle Recommendation

5

Finance Pre-Qualification

6

Appointment Booked

7

Lead Sent to CRM

8

Salesperson Closes Deal

Ready to Let Nicci Sell
While Your Team Sleeps?

More qualified leads. More appointments. More vehicle sales.